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Domains: How to Connect an Existing Domain (Manual Setup)

Created by Faye BSG, Modified on Mon, 18 Mar 2024 at 02:21 PM by Education Team

This article will help you connect an external domain manually. If your domain registrar is not supported by our automated setup process or cannot be added automatically for any other reason, you should follow these steps.

Table of Contents


Requirements

  • A ClickFunnels account
  • An existing domain

Step-by-step Walkthrough

  1. From the Site & Funnels menu, select Domains and click on the Connect Existing Domain button.

  2. Enter the existing domain in the blank field and click continue.

    Be sure to include the subdomain at the beginning.

  3. Once the domain registrar information populates, click the Add Domain button.

  4. To manually add the records, click on the “Clicking here” link.

  5. A DNS records area will show; click on Show DNS table.

  6. You will be provided a TXT record that needs to be added to your domain registrar.

  7. Inside your domain registrar, create a TXT record. For the Host, add an @, and for Value, add the text provided in the DNS table.

    We are using Namecheap as a domain registrar for this example.

  8. Once you have added the TXT record, go back to ClickFunnels and click on Validate Ownership.

  9. DNS records can take up to 48 hours to propagate and validate. You may need to wait for the information to update before trying to click the “Validate ownership” button again.

  10. Once the ownership of the domain has been verified, the domain status will change to Securing. (SSL can take up to 48 hours to complete)

  11. Click on Show DNS table.

  12. You will be given additional records to add to your domain registrar.

  13. Here is an example of how the TXT and CNAME records should be added using Namecheap.

  14. Back on your ClickFunnels account, click on Check connection.

  15. You will see a confirmation message saying Connection was verified. That means that the domain was successfully added.

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Troubleshooting

  • A domain registrar or DNS provider does not support TXT records longer than 255 characters.
    • ClickFunnels uses a 2048-bit DKIM TXT record, which is longer than some domain registrars will support. In this case, please use a different DNS provider, such as Cloudflare, to manage your domain’s DNS records. Please see Cloudflare’s documentation for more details.

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Additional Information

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